Would you like to play an integral role in one of Australia’s leading providers of superannuation administration services?
Pillar Administration manages superannuation accounts for over 1.6 million members and retirees with assets exceeding $65 billion. We are a major employer in the Illawarra and provide our people with comprehensive and ongoing training, competitive employee benefits and leading-edge technology. We pride ourselves on our client focus and the capacity and capability of our people.
Due to the continuing growth of our business, there is now an opportunity for you to be part of our Pillar Team.
Salary will be commensurate with skills and experience and negotiated with the successful applicant.
“It is a requirement that any person making application for employment with Pillar Administration will be willing to agree to a criminal record check being conducted.”
Team Leader (Document Management Unit)
Applications are now invited for the position of Team Leader within the Document Management Unit, Coniston.
We are seeking a “hands-on” person who thrives on working in a fast-paced environment. The primary objectives of this role are to supervise the day-to-day activities of the team and ensure work performed meets required quality and Service Standards.
Knowledge and Experience/Essential Selection Criteria
- Sound knowledge of document and record management techniques and procedures, including electronic imaging.
- Demonstrated ability to supervise and develop staff.
- Demonstrated organisational ability to coordinate a number of conflicting demands, priorities and tasks to tight deadlines.
- Capacity to anticipate and resolve day-to-day operational problems.
- Demonstrated problem solving and analytical skills.
- Sound knowledge of the cash receipting systems.
- Sound knowledge of Australia Post practices.
- Ability to liaise with senior management.
- Sound oral and written communication skills.
- Demonstrated numeracy and keyboard skills.
- Good knowledge of workflow system.
- Commitment and capacity to implement, EEO, OH&S, ethical practices and cultural diversity policies and practices.
Written applications addressing the above criteria should be marked “Confidential” and forwarded to:
Human Resources Department
PO Box 1229
Wollongong NSW 2500
or by e-mail to: recruitmentofficer@pillar.com.au quoting reference 1192 in the subject line.
by COB Monday 25th August 2008.
Role Statement
To view the role statement for this job, click here [
pdf document].
Change Management Leader
We are seeking a talented Change Management Leader to manage the design and delivery of our organisational change management initiatives to support significant organisation-wide initiatives.
The successful applicant will deliver effective change management solutions across three (3) key areas of Change Leadership, Communication and Organisation and Job Re-design to achieve specific business outcomes.
Knowledge and Experience/Essential Selection Criteria
- A minimum 7-10 years experience in organisation change management with at least 2-3 years the role of Change Manager.
- Bachelor Degree in a Business/Psychology or related discipline. Post Graduate studies in Change Management would be highly regarded.
- Demonstrated hands-on experience and capacity to design and implement change leadership, communication and organisation/job design activities.
- Significant experience outside of large scale technology implementations is preferred e.g business process improvement, organisation restructuring, etc.
- Strong background in the development and facilitation of business related training programs.
- Highly developed written, oral communication and presentation skills.
- Experience working in a dynamic project environment to deliver high quality outcomes on time and on budget – proven project management skills
- Commitment and capacity to implement, EEO, OH&S, ethical practices and cultural diversity policies and practices.
For further information please contact David Allen on 0401 140 917.
Written applications addressing the above criteria should be marked “Confidential” and forwarded to:
Human Resources Department
PO Box 1229
Wollongong NSW 2500
or by e-mail to: recruitmentofficer@pillar.com.au quoting reference # 1169 in the subject line.
Business Analyst - Projects & Transitions
With a focus on business change, we are seeking lateral thinkers, with well developed communication, facilitation and influencing skills to join our team. You will have solid financial services experience, and a sound knowledge of business operations, as these roles are not IT focused. You will also be required to review, design and implement business solutions (process &/or system) to support organisation objectives generating win/win outcomes. With these positions the opportunity to work on small to large projects covering such items as new client business, UAT, as well as various business change management and improvement activities will be available.
Knowledge and Experience/Essential Selection Criteria
- Review, design and implement business solutions (process &/or system) to support organisational/project objectives.
- A lateral thinker, with well developed communication, facilitation and influencing skills for both internal and external stakeholders.
- Agile approach to requirements gathering, anticipating difficulties and implementing win/win outcomes as required.
- Self-motivated, ability to work on own initiative and under pressure.
- Good knowledge and practical use of industry standard Methodologies, particularly in analysis and process engineering.
- Co-ordinate and perform detailed UAT as required.
- Excellent interpersonal skills.
- Change Management Experience within a back-office environment.
- Solid Financial Services experience preferably within the Superannuation industry.
- Commitment and capacity to implement EEO, OH&S, ethical practices and cultural diversity policies and practices.
Written applications addressing the above criteria should be marked “Confidential” and forwarded to:
Human Resources Department
PO Box 1229
Wollongong NSW 2500
or by e-mail to: recruitmentofficer@pillar.com.au quoting reference 1171 in the subject line.
Role Statement
To view the role statement for this job, click here [ pdf document].
Manager - Application Development
Reporting to the General Manager of IT and Business Systems, the successful applicant will be responsible for developing and maintaining application systems, strategies and plans to support Pillar’s business. This position will manage application development (including Vendor development), business project support and end-user application support. You will have proven systems development management, negotiation skills, and highly developed planning and coordination skills.
Knowledge and Experience/Essential Selection Criteria
- Specialist knowledge and at least 15 years experience of computing technologies and technology environments.
- Proven management experience, at a senior level, preferably gained in the IT&T industry.
- Extensive knowledge of the company’s business together with the ability to manage business analysts
- Proven contract management and negotiation skills.
- Demonstrated capacity to develop innovative IT solutions to business, management and service requirements
- Highly developed planning and coordination skills.
- Demonstrated experience in planning and managing financial, human and physical resources.
- Tertiary qualifications in an appropriate discipline and/or equivalent industry experience.
- Demonstrated excellent oral and written, communication, negotiation, leadership and interpersonal skills.
- Commitment and capacity to implement EEO, OH&S, ethical practices and cultural diversity policies and practices.
Written applications addressing the above criteria should be marked “Confidential” and forwarded to:
Human Resources Department
PO Box 1229
Wollongong NSW 2500
or by e-mail to: recruitmentofficer@pillar.com.au quoting reference 1167 in the subject line.
Role Statement
To view the role statement for this job, click here [ pdf document].
Business Analyst
Reporting to the Business Systems Manager, this role’s primary objective is to develop quality applications that meet Pillar’s business needs and regulatory requirements. A focus of this role will be in actioning Trustee requests for data and actioning ad hoc reporting needs.
Knowledge and Experience/Essential Selection Criteria
- Financial Services background essential with preference to Superannuation.
- Good communication and interpersonal skills. The ability to foster a professional relationship with the business users.
- Excellent SQL skills and experience.
- Reasonable exposure or knowledge of Reporting Tools, Crystal an advantage but not essential.
- Previous experience in data analysis and data mining.
- Proven knowledge and experience of the software development lifecycle.
- A sound ability to document systems requirements from provided business requirements.
- An ability to develop test plans and develop detailed test cases and ensure appropriate test results are obtained at functional level.
- Outstanding writing and documentation skills.
- Experience in Data Modelling & Data Mapping highly regarded.
- Commitment and capacity to implement EEO, OH&S ethical practices and cultural diversity policies and practices
Written applications addressing the above criteria should be marked “Confidential” and forwarded to:
Human Resources Department
PO Box 1229
Wollongong NSW 2500
or by e-mail to recruitmentofficer@pillar.com.au quoting reference # 1168 in the subject line.
Role Statement
To view the role statement for this job, click here [ pdf document].
Superannuation Clerks
Based in our Coniston office and reporting to the Team Leader these roles involve member maintenance, contributions processing and/or benefit payments for members of various Superannuation Funds, in accordance with the terms and conditions established by the Service Standards with the Trustees.
Knowledge and Experience/Essential Selection Criteria
- Experience in general administration, preferably in the Superannuation, Insurance or Financial Services industry.
- Understanding of practices and procedures relating to member superannuation payments and contributions.
- Good organisational skills and the capacity to prioritise tasks.
- Experience in a high volume and highly complex work environment.
- Experience in data entry with a high level of accuracy and attention to detail, along with the ability to meet deadlines.
- Sound oral and written communication, interpersonal and customer service skills.
- Computer literacy and capacity to use latest PC based programs such as Access, Excel and Word, or similar.
- Commitment and capacity to implement EEO, OH&S, ethical practices and cultural diversity policies and practices.
Written applications addressing the above criteria should be marked “Confidential” and forwarded to:
Human Resources Department
PO Box 1229
Wollongong NSW 2500
or by e-mail to: recruitmentofficer@pillar.com.au quoting reference 716230 in the subject line.
Role Statement
To view the role statement for this job, click here [ pdf document].
Network Specialists
Reporting to the Network Manager, the primary objective of this role is to undertake tasks associated with the support and development of the network, ensuring a timely, effective and customer focussed service.
Knowledge and Experience/Essential Selection Criteria
- Experience in computing with a solid background with Microsoft Products.
- Experience supporting and managing Microsoft Active Directory and centralised desktop management.
- Knowledge and experience supporting and managing network and telecommunications infrastructure.
- Experience supporting and managing the following - Microsoft Exchange, Citrix, VMWare and Network Infrastructure including LAN and WAN.
- Experience in researching and applying the latest security trends.
- Excellent analytical and investigative skills to quickly identify and resolve complex problems and to quickly assimilate new technical knowledge and skills.
- Excellent interpersonal skills to relate to all levels of staff, building effective communication channels in order to provide a high level of customer focused service.
- Ability to work under pressure, managing multiple tasks and conflicting work priorities.
- Excellent written communication skills with the ability to produce clear and concise documentation and business cases.
- Ability to productively work as a member of a team to achieve group goals.
- Tertiary qualifications in a relevant discipline or equivalent experience
Written applications addressing the above criteria should be marked “Confidential” and forwarded to:
Human Resources Department
PO Box 1229
Wollongong NSW 2500
or by e-mail to: recruitmentofficer@pillar.com.au quoting reference 1182 in the subject line.
by COB Monday 28th July 2008.
Role Statement
To view the role statement for this job, click here [ pdf document].
Assistant Accountant
Applications are now invited for the position of Assistant Accountant within the Finance Division, Sydney.
Reporting to the Finance Manager, the successful applicant will be responsible to ensure reconciliations and cash flow reports are completed. The key challenge of this position is to ensure that the daily, weekly and monthly activities are completed in a timely and accurate manner.
Knowledge and Experience/Essential Selection Criteria
- Tertiary qualifications in accounting, commerce or equivalent discipline.
- Relevant commercial accounting experience preferably gained within the superannuation or financial services industry.
- Experience in cashflow management, reconciliation and general ledger control.
- Analytical and problem solving skills
- Demonstrated written and oral communication
- Ability to work under pressure whilst adhering to strict deadlines and maintaining attention to detail.
- Ability to work on own with limited supervision
- Intermediate MS Office skills. Knowledge of Sun Accounting will be an advantage.
Written applications addressing the above criteria should be marked “Confidential” and forwarded to:
Human Resources Department
PO Box 1229
Wollongong NSW 2500
or by e-mail to: recruitmentofficer@pillar.com.au quoting reference 1181 in the subject line.
by COB Monday 28th July 2008.
Role Statement
To view the role statement for this job, click here [ pdf document].
Graduate Analyst Programmer
Reporting to the Team Leader, the successful applicant will be required to develop and maintain quality applications that meet Pillar business needs and regulatory requirements.
Knowledge and Experience/Essential Selection Criteria
- IT tertiary qualifications.
- Highly developed written and oral communication skills.
- Exceptional customer service skills.
- Ability to prioritise work tasks.
- Well developed analytical, evaluation and critical thinking skills.
- Adaptability to frequent changes in work practices/processes.
- Demonstrated ability to operate within a team.
- Advanced PC skills.
- Ability to attain knowledge of relevant policies and procedures relating to superannuation administration.
- Commitment and capacity to implement EEO, OH&S, ethical practices and cultural diversity policies and practices
Written applications addressing the above criteria should be marked “Confidential” and forwarded to:
Human Resources Department
PO Box 1229
Wollongong NSW 2500
or by e-mail to: recruitmentofficer@pillar.com.au quoting reference 1185 in the subject line.
by COB Friday 1st August 2008.
Role Statement
To view the role statement for this job, click here [ pdf document].
Pillar Careers: Current Job Vacancies
